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Your business has potential. The idea that you had worked - and worked well. The business has really started to kick off and you are getting successful. It is a great feeling.
Beneath that great feeling is a level of unease. You know that what is keeping your business going is all about you - and […]

You’ve worked with a client for some time. You perceive they are happy with your work. And naturally, you’re expecting them to refer business to you and send you new client referrals. Yet the reality is that this person may have certain reservations that he or she has never directly voiced to you (or perhaps […]

‘First things first’ and ‘A good begin is half the work’ are two very true sayings. They go for everything in life, whether it’s personal or business. A recent study showed that over 60% of all online entrepreneurs didn’t prepare their business or themselves. This crucial step results in thousands of business owners failing.
Doing business […]

If you want to build a succession planning process that works well, you will need to build relationships with your people like never before.
It’s critical to your success, because relationship building is the platform of all you do in business. Everything. It is the most vital thing that you do, without exception. Be it with […]

As you read every word of this article you will discover three common mistakes that may be costing you sales. However, I don’t want you to feel like you are alone, or thats it’s totally your fault. These are common mistakes made by many sales people due to the lack of proper sales training.
Sales is […]

Good conversation starters put people at ease immediately. That is how all good conversations start - when people feel comfortable and relaxed. To start a conversation like that is a skill - and you can learn it.
Starting a conversation is often the most difficult part of all. Once you are over the first few sentences, […]

Constant planning is what most business people do so they are ready for changing circumstances.
Is human resource planning or workforce planning up there with the budget? Possibly not. Quite often, with workforce planning, it will be treated as another budget line item and not taken much further.
The reality is, if it is to be […]

The idea of a shelf full of dreary policies and procedures that tie everyone down in unnecessary bureaucracy does not usually sound too appealing. It doesn’t have to be like that. Splitting the task into two will help work out what you need.
First, there are practices that are legislated for and it is necessary […]

It’s another day at the office, and you’re waiting for a potential customer to call or walk in.
How different would your business be if your current customers were enthusiastically seeking out prospective customers for you? Imagine how exciting it would be to talk to people who already know about you and your products or […]

The Oxford English Dictionary defines an incentive as “Something that arouses feeling or incites to action”. If the only thing that will do this for your employees is money then you have problems. Of course people want financial returns for their work - they have to live and, yes, financial incentives work in many situations, […]